1. How long are sessions, and what do they cost?

Sessions are 50 minutes and cost $125. Reduced rates may be available for students or low-income clients—please feel free to discuss this with me directly.

2. How do I pay for sessions?

Payment is processed securely via Stripe. You’ll be asked to save a card on file during the intake process. This card will be automatically charged after each session unless other arrangements are made.

3. Do you offer in-person sessions?

Yes. In-person sessions are available on Wednesdays at my Fitzroy location:

Level 1, 105 Victoria Street, Fitzroy VIC 3065

4. Do you offer online sessions?

Yes. Online sessions are available Mon-Fri via Google Meet.

5. Do you offer Medicare rebates?

No, counselling services are not eligible for Medicare rebates at this time. As a result, session fees are generally lower than those of psychologists who can offer Medicare-rebated services. I strive to keep my pricing accessible while providing high-quality, personalized care.

6. What is your cancellation policy?

Cancellations must be made at least 24 hours in advance.

• Less than 24 hours’ notice: $50 fee

• Same-day cancellations or no-shows: Full session fee
  Please note that sessions will still end at the scheduled time if you arrive late.

7. What happens in a counselling session?

Counselling is a confidential space where we explore your concerns, emotions, relationships, and patterns. It’s a collaborative process, and you’re encouraged to go at your own pace. Some sessions may feel reflective, others more focused on tools or strategies-this depends on your goals and what feels most helpful for you.

8. What if I’ve never done therapy before? What can I expect?

Many people I work with are new to therapy! Our first session is a chance to get to know each other, talk about what’s bringing you in, and begin to explore your goals. You’re welcome to ask questions at any time, and there’s no pressure to share anything before you’re ready.

9. What’s the difference between a counsellor and psychologist? Why choose counselling?

Counsellors and psychologists both offer mental health support, but differ in training focus and structure. Counselling tends to be more relational and emotion-focused, with no need for a diagnosis or referral. It can be a great option if you're looking for support through life's challenges in a more flexible, person-centered way.

10. What if I’m in crisis or need immediate support?

I don’t provide crisis support. In an emergency, please contact:

• 000 – Emergency Services

• Lifeline – 13 11 14 | www.lifeline.org.au

• Suicide Call Back Service – 1300 659 467

• Mental Health Triage (Vic) – 1300 874 243